CRM for Utilities
The vertical solution for Utilities in the energy sector, based on Dynamics 365.
Improving customer service is the main driver of change for energy companies: increasing customer satisfaction while increasing lifecycle value through the sale of value-added services is one of their main objectives.
However, this often clashes with the unevenness of the multiple solutions and platforms used for promotion, customer engagement, service scheduling, support and analytics, billing and other business flows. A condition that has obvious negative impacts on integration costs and reaction time to changing market needs.
Moresi.com works with energy companies to help them meet their need for process rationalization and automation and solve their most complex problems with Microsoft technologies to enable innovation, promote new growth, and improve the efficiency and productivity of their core business.
The Utilities verticalisation developed by Moresi.com is a specific application for Dynamics 365 that covers all business aspects of energy companies and the entire customer management: from sales to supply activation to service.
WHY CHOOSE THE MORESI.COM VERTICAL SOLUTION
WHAT THE CRM FOR UTILITIES SOLUTION INCLUDES:
If you operate in the energy sector, choose CRM for Utilities and harness the power of integrated processes to manage customers by putting them at the centre of your business. .
Store & Protect Data
Create & Share Data
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